Right off the bat the assistant connected with a lead and closed them,” Dan said. “Onboarding was very easy and very quick and we had no hiccups whatsoever. After connecting the assistant to Zillow to engage incoming leads and sending over a list of 2,500 cold leads for the assistant to re-engage, a weight was lifted off his shoulders. With his new AI Assistant being able to engage leads in under 5 minutes and also re-engage cold leads, the solution was perfect for Dan and his team. The amount of work and money that went into hiring and training an ISA just didn’t add up,” he continued.ĭan knew that if he was going to retain his agents and grow his team he needed a solution that could handle all the leads, both new and old. ![]() We’ve never been successful with any human doing inside sales. They were enthusiastic the first few weeks, but then they would just give up. It takes a lot of work and tenacity for an ISA to call leads that don’t always want to talk to them and they would get discouraged. “I have tried over 4 inside sales agents and it never worked out. I was sitting on thousands of leads and there was no way to qualify these leads without wasting a lot of time,” Dan said. When agents got overwhelmed and couldn’t keep up with the leads they would turnover. “We were getting a lot of leads and a lot of agents were discouraged because the leads weren’t ready to buy or sell and they weren’t engaging with the agents, so we were having a lot of turnover. Dan spoke to us about overcoming the struggles his team faced and how they now balance the continuous re-engagement of old leads and engagement of new leads. We spoke with Dan Armstrong, a Team Leader for Keller Williams Legacy in San Antonio, Texas who was faced with a growing amount of cold leads and overwhelmed agents. ![]() This means that if you aren’t re-engaging your leads long-term, you are not only growing a list of cold leads, but missing out on a lot of business. However, 95% of leads don’t convert until the 2nd-12th attempt. A study done by Lead Simple found that 80% of agents give up their follow-up efforts after the 3rd attempt.
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